Frequently Asked Questions

No. We offer a site license instead of per-seat pricing. Your Bluebird license covers as many employees as your local network can comfortably handle.

No, but we do assume that you will work with an accountant (inside or outside your company). Bluebird is designed to be easy to learn and use, and it can also generate information and reports that will be very helpful for your company’s accountant or bookkeeper. We offer some basic training if you want to get better at managing the accounting aspects of your company.

Yes. Bluebird’s Accounting module is designed by and for accountants, and it includes deep, flexible account code creation and management tools.

Yes, in most cases. If your current software can export data, we can usually import it to your copy of Bluebird. The most common imports are customers, vendors/suppliers, and inventory items. We don’t usually import past transactions such as customer invoices or journal entries. Data conversion, cleanup, and import is billed hourly.

Yes. Bluebird lets you adjust how your checks are printed so you can match up with the checks you already have.

We offer custom design services to create tools that help you manage your company’s data and processes. All of Bluebird’s modules are designed for flexibility, so there’s a good chance you can achieve your goals in the current program. To save you time and money, we’ll always seek to help you use Bluebird to its fullest potential before we propose creating anything new.

There’s no hard limit to how many records of any kind you can create in Bluebird. After a few years of use, you may want to use our archive tool to move older transaction records to storage.

Our annual tech support contract is optional, and it covers phone and email support as well as any available software updates during that time period. Your first annual support contract is included with your purchase of Bluebird. We don’t have any recurring monthly or annual fees other than that.

We do, directly. Your calls and emails go to Bluebird employees who will do their best to respond within 24 hours if we can’t answer right then. We don’t use AI or a call center.

We have seven primary modules and a few additional specialty modules. All of these modules communicate with each other. For example, a customer created in Accounts Receivable can be seen and used throughout Bluebird. The primary modules are all included with your purchase, and the specialty modules cost extra.

Primary Modules

Accounting: Chart of accounts, income statements, balance sheets, and other accountant’s tools 

Banking: Checks, deposits, and bank statement reconciliation

Payroll: Employees, deductions, pay rates and types, pay periods and paychecks

Accounts Payable: Inventory management, purchase orders, vendors/suppliers, and AP invoices

Accounts Receivable: Customers, customer projects, orders and invoices, and customer payments

Project Reporter: Job costing tools for customers and their projects

Main: Launcher for the other modules, setup tools

Specialty Modules

Counter Sales: Point-of-sale tools, invoicing and customer payments, basic cash drawer tools

Dispatch: Customers, projects, equipment, scheduling, orders and invoices

Time Clock: Employee time clock (check in and out) for payroll

Members: Customers, orders and invoices, club/gym membership management, member check-in

Contact Manager: Customers, customer contacts, sales and communication activity tracking and scheduling, mailing tools

We’re a small but driven company, and we care about our customers and their success. The accounting program we’ve created and developed over the past 25 years is full of features, many of them recommended by the customers who use it. We believe that our software and our customer service are well worth the price.